Privacy Policy

General Information

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can personally identify you. For detailed information on data protection, please refer to our privacy policy listed below this text.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the imprint of this website.

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This may, for example, be data that you provide when placing an order (email address, shipping address) or photos that you upload for the creation of your individual pet portrait.

Other data is collected automatically or after your consent when you visit the website through our IT systems. This is primarily technical data (e.g., internet browser, operating system, or time of page visit).

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

Responsible Party

The responsible party for data processing on this website is:

The responsible party is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Storage Duration

Unless a more specific storage period has been specified within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke consent for data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods).

Cookies

Our website uses so-called "cookies". Cookies are small data packets and cause no damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted after your visit ends. Permanent cookies remain stored on your device until you delete them yourself or your web browser automatically deletes them. We only use technically necessary cookies for authentication and the shopping cart.

Server Log Files

The page provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Hostname of the accessing computer
• Time of server request
• IP address

This data is not merged with other data sources. Data collection is based on Art. 6 Para. 1 lit. f GDPR.

Uploaded Photos and AI Processing

When you upload a photo of your pet, it is processed to create your individualized AI portrait. The photos are stored on our servers and used exclusively for the creation and production of your ordered portrait. Processing is based on Art. 6 Para. 1 lit. b GDPR (contract performance).

Google Fonts (Local Hosting)

This site uses so-called Google Fonts for the uniform display of fonts. The Google Fonts are installed locally. No connection to Google servers is established.

Hetzner Online GmbH

Industriestr. 25, 91710 Gunzenhausen, Germany

Processing of Customer and Contract Data

We collect, process, and use personal customer and contract data to establish, design, and modify our contractual relationships. This includes in particular your email address, shipping address, order data, as well as the photos you upload and the portraits generated. The legal basis for this is Art. 6 Para. 1 lit. b GDPR (contract performance).

Payment Provider

We use the payment provider Stripe Payments Europe, Ltd. (1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland) for payment processing. When making a payment, your payment data is transmitted directly to Stripe. For more information, please refer to Stripe's privacy policy at https://stripe.com/privacy.

You have the following rights at any time:

• Access to request information about your personal data stored by us and its processing (Art. 15 GDPR)
• Rectification to request the correction of inaccurate personal data (Art. 16 GDPR)
• Erasure to request the deletion of your personal data stored by us, unless processing is necessary for compliance with a legal obligation or for the establishment, exercise, or defense of legal claims (Art. 17 GDPR)
• Restriction of processing to request the restriction of processing of your personal data (Art. 18 GDPR)
• Data portability — to receive your personal data in a structured, commonly used, and machine-readable format or to request transmission to another controller (Art. 20 GDPR)
• Objection to object to the processing of your personal data, insofar as it is based on legitimate interests (Art. 21 GDPR)
• Complaint to a supervisory authority — You can lodge a complaint with a data protection supervisory authority about our processing of your personal data (Art. 77 GDPR)

The competent supervisory authority is: Berlin Commissioner for Data Protection and Freedom of Information (Berliner Beauftragte für Datenschutz und Informationsfreiheit), Friedrichstr. 219, 10969 Berlin